why nannypaye

Offering unrivalled support in the domestic employment industry

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Comprehensive support

When it comes to managing the intricate details of domestic employment, you deserve a partner that offers not just expertise but also unparalleled support every step of the way. At NannyPaye, we go above and beyond to provide our clients with a seamless experience, designed to put your mind at ease. Here's how we offer unrivalled support in the domestic employment industry.

Personalised consultations

We understand that every household's needs are unique. That's why we offer personalised consultations to discuss your specific situation. Our experts will guide you through your responsibilities as an employer, from tax obligations to legal requirements, ensuring that you're well-prepared for the journey ahead.

domestic employment industry

Unrivalled support

When it comes to managing domestic employment responsibilities, you need more than a service provider; you need a support system. At NannyPaye, we offer that and so much more. Our commitment to unrivalled support makes us not just another payroll service, but a trusted partner in your domestic employment journey.

24/7 Accessibility

Your time is precious, and we respect that. Our members portal and help and advice centre are accessible around the clock, ready to guide you through any questions you have or changes you wish to make to your account with us. Should you not be able to find what you require there, then our helpful team are just a phone call or email away.

Comprehensive guides and resources

Our commitment to your education and convenience extends to a rich library of guides, FAQs, and resources that are readily available on our website. These materials are designed to offer you insights into everything from tax codes to tax free childcare, right at your fingertips.

A whole team at your disposal

At NannyPaye, you’re not just another client. You’ll have access to every member of our team, all of whom will understand your account and be able to assist you. We keep comprehensive notes to ensure that all members of our team can understand any intricacies of your account. We will get to know you and your unique circumstances, ensuring that the service you receive is tailored to your specific needs.

Legal support

Navigating the labyrinth of employment laws can be daunting. We offer legal support to ensure that you’re always in compliance with the latest regulations. From contracts to employment disputes, we're here to provide expert advice and peace of mind.

Long-term relationship

Our goal is to build a long-term relationship with our clients. Our team regularly follows up to ensure that you're satisfied with our services, and we continually update our offerings based on your feedback. At NannyPaye, we don’t just offer a service; we offer a partnership.

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Testimonials

What our clients say about us

Nanny Paye have been absolutely amazing! I was completely unfamiliar with all the steps involved with payroll, tax, pension payments etc. and they simplified the process for me by explaining all the issues in a clear and basic manner. They've helped me with sorting out issues with the HMRC and...

Shrina Shah

I have found all the people I have contacted at NannyPaye friendly, helpful and polite. The response times of both telephone calls and emails are good and issues are sorted out quickly and efficiently. It is very evident that Customer Service is very important at NannyPaye.

Sarah Thomas

Dear ShellyMany thanks for doing all this work so quickly.May I also take this opportunity to than you in writing for the excellent service you have provided recently?When I contacted you I was very concerned about my employee’s payslips (I’m not very good with this sort of thing!)and the feeling...

Nasser Khan

Nannypaye is a great business. We had a positive experience from the start, when the head of the company called to talk about employing a nanny and the service Nannypaye provided. Since then we have received an affordable, friendly, efficient and trouble-free service which has saved us an enormous amount...

John Kennedy

I have been using NannyPaye now for more than 5 years and I can honestly say that in all that time they have only ever provided a slick, professional and hassle free service. When my nanny took maternity leave and i had another nanny in-between times, no problem. When I...

Mrs V. Airey

The team at Nanny PAYE are so excellent that I felt the need to say so. They are friendly, incredibly helpful, knowledgeable and responsive. Nothing I have asked for help with has been too much or too difficult. They take all of the worry and work out of managing a...

Helen Rouse

Helpful and expedient, worth every penny. One of the few places I call nowadays without being placed on hold endlessly. How refreshing! Terry Hawkins in particular had gone the extra mile. Really much appreciated.

Maria Malas

We have been with Nanny PAYE for many years now and we have always enjoyed hassle-free, polite and efficient service. We recommend them unequivocally to anyone who wants to simplify their lives in this area.

Richard and Anna Stephens

Always professional, quick at responding and helpful advice re nanny payslips, taxes or contracts. Easy and convenient service!

Tatiana Livesey

Nanny Paye have been absolutely amazing! I was completely unfamiliar with all the steps involved with payroll, tax, pension payments etc. and they simplified the process for me by explaining all the issues in a clear and basic manner. They've helped me with sorting out issues with the HMRC and...

Shrina Shah

I have found all the people I have contacted at NannyPaye friendly, helpful and polite. The response times of both telephone calls and emails are good and issues are sorted out quickly and efficiently. It is very evident that Customer Service is very important at NannyPaye.

Sarah Thomas

Dear ShellyMany thanks for doing all this work so quickly.May I also take this opportunity to than you in writing for the excellent service you have provided recently?When I contacted you I was very concerned about my employee’s payslips (I’m not very good with this sort of thing!)and the feeling...

Nasser Khan

Nannypaye is a great business. We had a positive experience from the start, when the head of the company called to talk about employing a nanny and the service Nannypaye provided. Since then we have received an affordable, friendly, efficient and trouble-free service which has saved us an enormous amount...

John Kennedy

I have been using NannyPaye now for more than 5 years and I can honestly say that in all that time they have only ever provided a slick, professional and hassle free service. When my nanny took maternity leave and i had another nanny in-between times, no problem. When I...

Mrs V. Airey

The team at Nanny PAYE are so excellent that I felt the need to say so. They are friendly, incredibly helpful, knowledgeable and responsive. Nothing I have asked for help with has been too much or too difficult. They take all of the worry and work out of managing a...

Helen Rouse

Helpful and expedient, worth every penny. One of the few places I call nowadays without being placed on hold endlessly. How refreshing! Terry Hawkins in particular had gone the extra mile. Really much appreciated.

Maria Malas

We have been with Nanny PAYE for many years now and we have always enjoyed hassle-free, polite and efficient service. We recommend them unequivocally to anyone who wants to simplify their lives in this area.

Richard and Anna Stephens

Always professional, quick at responding and helpful advice re nanny payslips, taxes or contracts. Easy and convenient service!

Tatiana Livesey

View all

NannyPaye Support

Help and resources centre

We have an extensive library of advice and resources for every eventuality. Browse by sections: Employer, Nanny or General of search for anything. We constantly adding to and updating our library to keep all information relevant and up to date.

Advice for nannies

Hey Nannies! This bit is for you. This section is here to guide you through all of the jargon and processes that you may come across and need help with. Nannying is about more that 'just' the unconditional love that you share with your charges.

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Advice for employers

Hiring a nanny isn't all about taxes, it is about leaving your children in the care of a professional. That said, there are some things that you need to consider as an Employer. This section has useful advice and guidance to help you.

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Getting started

When you are starting out on your journey as an Employer, this section will answer all of your basic questions and guide you through what may seem like a scary time. Don't forget NannyPaye takes care of all of this for you.

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General legislation

Here we explain all of the tricky legislation that you may come across as an Employer of a nanny, without all of the confusing jargon that you will find on the Government website. Don't forget at NannyPaye we handle all of this for you.

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