why nannypaye

Offering unrivalled support in the domestic employment industry

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Comprehensive support

When it comes to managing the intricate details of domestic employment, you deserve a partner that offers not just expertise but also unparalleled support every step of the way. At NannyPaye, we go above and beyond to provide our clients with a seamless experience, designed to put your mind at ease. Here's how we offer unrivalled support in the domestic employment industry.

Personalised consultations

We understand that every household's needs are unique. That's why we offer personalised consultations to discuss your specific situation. Our experts will guide you through your responsibilities as an employer, from tax obligations to legal requirements, ensuring that you're well-prepared for the journey ahead.

domestic employment industry

Unrivalled support

When it comes to managing domestic employment responsibilities, you need more than a service provider; you need a support system. At NannyPaye, we offer that and so much more. Our commitment to unrivalled support makes us not just another payroll service, but a trusted partner in your domestic employment journey.

24/7 Accessibility

Your time is precious, and we respect that. Our members portal and help and advice centre are accessible around the clock, ready to guide you through any questions you have or changes you wish to make to your account with us. Should you not be able to find what you require there, then our helpful team are just a phone call or email away.

Comprehensive guides and resources

Our commitment to your education and convenience extends to a rich library of guides, FAQs, and resources that are readily available on our website. These materials are designed to offer you insights into everything from tax codes to tax free childcare, right at your fingertips.

A whole team at your disposal

At NannyPaye, you’re not just another client. You’ll have access to every member of our team, all of whom will understand your account and be able to assist you. We keep comprehensive notes to ensure that all members of our team can understand any intricacies of your account. We will get to know you and your unique circumstances, ensuring that the service you receive is tailored to your specific needs.

Legal support

Navigating the labyrinth of employment laws can be daunting. We offer legal support to ensure that you’re always in compliance with the latest regulations. From contracts to employment disputes, we're here to provide expert advice and peace of mind.

Long-term relationship

Our goal is to build a long-term relationship with our clients. Our team regularly follows up to ensure that you're satisfied with our services, and we continually update our offerings based on your feedback. At NannyPaye, we don’t just offer a service; we offer a partnership.

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Testimonials

What our clients say about us

NANNYPAYE staff are very professional, always there to help in a quick and efficient manner - they always pick up the phone, always follow-up proactively on any query and always close up the loop - I recommend strongly! Thanks so much!

Eva Serra

Highly responsive, helpful and proactive. So refreshing to have this level of service. I can't thank you enough.

Jo Mortimer

I have found all the people I have contacted at NannyPaye friendly, helpful and polite. The response times of both telephone calls and emails are good and issues are sorted out quickly and efficiently. It is very evident that Customer Service is very important at NannyPaye.

Sarah Thomas

Very helpful, efficient service so far. Always extremely knowledgeable and helpful on the phone and quick to respond to queries.

Emily Waddell

Thank you Nannypaye,My nanny is leaving us and our account is now cancelled.I just wanted to highlight my complete satisfaction with your service which has been efficient and extremely good value for money.Every one of your staff who has picked up the phone has been able to deal with any...

Jessica Church

Excellent service, would thoroughly recommend

Antonia Lee

Nannypaye have been an absolute life saver! Definately value for money and always willing to go that extra little mile in providing advice and support. Thank You.  Being in a nannyshare felt like it could have made things more difficult, however Nannypaye have made it simple and easy to understand....

Claire Ireland

Since using NannyPaye I have fund their service to be exceptional for the first informative phone call about my nannyshare they were always on the ball and have made the tax and law side of employing a nanny pain free!

Mrs J. Turner

NannyPaye have provided a fantastic level of customer service and gone well above their mandate investigating an issue I raised. As it turned out the issue had nothing to do with NannyPaye and was infact a wrong assumption on my part, yet NannyPaye were extreamely professional and courteous in their...

Mr Ross Verrall

NANNYPAYE staff are very professional, always there to help in a quick and efficient manner - they always pick up the phone, always follow-up proactively on any query and always close up the loop - I recommend strongly! Thanks so much!

Eva Serra

Highly responsive, helpful and proactive. So refreshing to have this level of service. I can't thank you enough.

Jo Mortimer

I have found all the people I have contacted at NannyPaye friendly, helpful and polite. The response times of both telephone calls and emails are good and issues are sorted out quickly and efficiently. It is very evident that Customer Service is very important at NannyPaye.

Sarah Thomas

Very helpful, efficient service so far. Always extremely knowledgeable and helpful on the phone and quick to respond to queries.

Emily Waddell

Thank you Nannypaye,My nanny is leaving us and our account is now cancelled.I just wanted to highlight my complete satisfaction with your service which has been efficient and extremely good value for money.Every one of your staff who has picked up the phone has been able to deal with any...

Jessica Church

Excellent service, would thoroughly recommend

Antonia Lee

Nannypaye have been an absolute life saver! Definately value for money and always willing to go that extra little mile in providing advice and support. Thank You.  Being in a nannyshare felt like it could have made things more difficult, however Nannypaye have made it simple and easy to understand....

Claire Ireland

Since using NannyPaye I have fund their service to be exceptional for the first informative phone call about my nannyshare they were always on the ball and have made the tax and law side of employing a nanny pain free!

Mrs J. Turner

NannyPaye have provided a fantastic level of customer service and gone well above their mandate investigating an issue I raised. As it turned out the issue had nothing to do with NannyPaye and was infact a wrong assumption on my part, yet NannyPaye were extreamely professional and courteous in their...

Mr Ross Verrall

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NannyPaye Support

Help and resources centre

We have an extensive library of advice and resources for every eventuality. Browse by sections: Employer, Nanny or General of search for anything. We constantly adding to and updating our library to keep all information relevant and up to date.

Advice for nannies

Hey Nannies! This bit is for you. This section is here to guide you through all of the jargon and processes that you may come across and need help with. Nannying is about more that 'just' the unconditional love that you share with your charges.

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Advice for employers

Hiring a nanny isn't all about taxes, it is about leaving your children in the care of a professional. That said, there are some things that you need to consider as an Employer. This section has useful advice and guidance to help you.

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Getting started

When you are starting out on your journey as an Employer, this section will answer all of your basic questions and guide you through what may seem like a scary time. Don't forget NannyPaye takes care of all of this for you.

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General legislation

Here we explain all of the tricky legislation that you may come across as an Employer of a nanny, without all of the confusing jargon that you will find on the Government website. Don't forget at NannyPaye we handle all of this for you.

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